Serdava Shipping and Delivery Policy
Effective Date: September 20, 2026
At Serdava, we are committed to providing fast, reliable, and transparent shipping services to our customers across the United States. This Shipping and Delivery Policy details everything you need to know about how we process, ship, and deliver your purchases.
1. General Overview
- We currently ship to addresses within the continental United States.
- Most in-stock orders are processed within 1–2 business days after payment confirmation.
- We partner with major carriers such as USPS, UPS, and FedEx.
2. Shipping Options and Delivery Times
- Expedited Shipping: 1–2 business days
- Standard Shipping: 3–6 business days
Delivery times begin once the order leaves our facility and are estimates only.
3. Shipping Costs
Shipping fees are calculated at checkout based on weight, dimensions, destination, and selected method. Free shipping promotions may apply on qualifying orders.
4. Order Tracking
You will receive a shipping confirmation email with a tracking number once your order ships.
5. Delays, Lost, or Damaged Shipments
We are not responsible for delays caused by weather, carrier issues, or incorrect addresses. Contact us promptly for lost or damaged packages so we can assist with a resolution.
6. Contact Us
Email: storecontact@serdava.shop
Phone: +1 (724) 437-9909
Address: 201 Beall St NW, Lenoir, NC 28645, United States
Last Updated: September 20, 2026